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West Shore Office

Commercial Property Managers

Gail McClymont

Managing Director

Robert Côté

Property Manager

Haley Marshall

Property Manager

Cassandra MacGougan

Lease Administrator

Kennedie Macdonald

Administrative Assistant

Afterhours Emergency Call Out Procedure

Power Outage

Contact BC Hydro 1-888-769-3766. If there is no outage in your area, then contact. Pemberton Holmes Emergency Line 250-478-9141
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If you smell GAS

Exit the premises and contact Fortis BC IMMEDIATELY 1-800-663-9911, then contact Pemberton Holmes Emergency Line 250-478-9141.

Roof leak/Flooding

Contact Pemberton Holmes Emergency Line 250-478-9141.

Break and Enter

Contact your local Police Department.

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Please be advised the following with respect to Pemberton Holmes and COVID-19

Please be advised, while our current office hours remain 10 AM to 2 PM Monday through Friday, in anticipation of the start of April, our office will resume regular hours from 9 AM to 5PM beginning April 1st through the 8th in order to process rent payments. We encourage any tenants wishing to make payment without visiting our office to please reach out to your Property Manager to inquire about alternate arrangements.

Following the announcement made by the BC Ministry of Housing on March 25th, we are encouraging our tenants to pay rent in any way possible, using every avenue possible, that has been made available by the Federal and Provincial Governments.

The announced moratorium on evictions will only remain in effect while the province of British Columbia remains in a state of emergency, and cases will be assessed individually after that time.

It remains our intention to work with those who will face difficulties and financial hardships, and should you find yourself in that position, please reach out to discuss payment arrangements.

We anticipate more information will be presented in the time ahead and will update all residents with relevant news as it develops.

Any maintenance requests which are non emergent will be deferred until further notice. All inspections will be suspended until further notice.Safety is vitally important to all of our occupants.Please ensure you are making your every effort to adhere to the precautions outlined by the Ministry of Health.